Personal Qualities

• A self-sufficient, motivated professional who thrives in a fast-paced, high-growth environment.
• Service-oriented with a customer-first mindset.
• Strong communicator who can translate technical detail into business value.
• Flexible, with the ability to adapt to after-hours project work.
• Experienced in working within global 24x7 operations and regulated environments (SOX).
• A natural mentor, eager to guide less experienced team members.
• Bonus: background in healthcare, life sciences, pharma, or biotech.

Technical Expertise

• 8+ years of hands-on engineering experience with enterprise networks, servers, and storage systems.
• Proven expertise with VMware (ESXi, vSphere, vCenter).
• Strong skills in firewalls, switches, wireless infrastructure (physical and virtual).
• Deep knowledge of Microsoft Server OS & Active Directory.
• Solid experience with cloud computing and storage (AWS and Azure).
• Experience delivering disaster recovery and business continuity solutions.
• Proficiency with Microsoft 365 collaboration suite (Teams, SharePoint, OneDrive, Exchange Online).
• Scripting skills to automate and optimize infrastructure management.
• Familiarity with patch management, monitoring tools, and ITIL frameworks.
• Linux knowledge is a plus.

Education & Certifications

• Degree in Information Systems or a related field (AA minimum) – or equivalent hands-on experience.
• Certifications preferred:
• Cisco (CCNA/CCNP)
• Microsoft O365
• Windows Server
• Networking certifications