Main responsibilities

• Oversee the full sales cycle, from lead identification and outreach to negotiation and deal closure.
• Ensure accurate CRM management, maintaining up-to-date sales funnel data and opportunity status.
• Oversee client relationship management and guide the team in handling key accounts.
• Drive new business development from existing clients through upselling and cross-selling initiatives.
• Identify and target new business opportunities, providing strategic direction to the team.
• Monitor individual KPIs and support team members in achieving and exceeding performance targets.
• Build, grow, and manage one or more internal teams.
• Develop and scale one or more business streams.
• Lead teams through new strategy implementations, aligning solutions with business needs and success metrics.
• Engage with senior-level stakeholders and decision-makers.
• Translate business objectives into clear team targets and ensure successful execution.
• Conduct quality control checks on service delivery and campaign execution.
• Ensure project plans remain on track, meeting timelines and performance expectations.
• Maintain high standards of service delivery and client relationship management.
• Oversee the distribution and placement of campaigns across online channels, including email, display, social, and mobile marketing.

Requirements

• 5+ years’ experience in operational management roles.
• Experience designing, implementing, and optimizing business processes.
• Proven leadership in managing and developing cross-functional teams.
• Strong stakeholder management, including communication with senior leadership.
• Experience managing operational partnerships and complex service portfolios.
• KPI development, performance tracking, and reporting.
• Budget oversight and cost optimization initiatives.
• Excellent organizational, planning, and problem-solving skills.
• Strong interpersonal and cross-functional collaboration abilities.

About us

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